YOUR KNOWLEDGE EXISTS.
IT IS NOT
EXECUTABLE.
Your procedures are written down. Your criteria exist. Your exceptions apply. But everyone interprets them in their own way, nothing controls the interpretation, and two people hold what is written nowhere. The Rule Base turns this implicit knowledge into an explicit, structured and validated corpus.
Service available · usable on its own or as the basis for verification
THE PROCEDURES EXIST.
THE RULE ITSELF
LIVES IN PEOPLE’S HEADS.
Everyone interprets
Procedures are written down, but how they are applied varies from one person to another, and nothing controls that interpretation.
Knowledge stays oral
The exceptions are real, they apply often, and only two people know them: they appear in no document. When a knowledge holder leaves, what remains are documents that nobody can arbitrate any more.
Rules contradict each other
Two internal texts say the opposite of each other. Nobody noticed, because nobody ever put them side by side.
Nothing is executable
Nobody knows which rules actually apply without human arbitration — so no tool can rely on them.
FROM YOUR DOCUMENTS
TO A REFERENCE
CORPUS.
- 01
Documents
We gather the documents that serve as reference in a given area: procedures, criteria, internal policies, conditions.
- 02
Formalised rules
ExtractionEach rule is isolated and written in a stable form: who it applies to, under which conditions, with what effect.
ExceptionsSpecial cases, the “unless” and “subject to” clauses are taken out of oral tradition and explicitly attached to the rule they modify.
ContradictionsThe rules are compared with each other. Incompatibilities are listed and submitted to you for arbitration.
- 03
Expert validation
Each rule is reviewed by the person who holds it, in plain French, next to its original passage: approved, corrected or rejected.
ApproveCorrectReject
Your expertise remains the reference: CERVOX structures your knowledge, it does not replace it.
- 04
Reference corpus
A structured, validated, dated and exportable body of rules — usable as is, independently of any software.
Verification
Once the rules are structured and validated, they can become a reference base for verifying what AI produces.
With CERVOX Reasoning, the verification layer
A CORPUS,
NOT ONE MORE
REPORT.
The deliverable is not a memo of recommendations. It is the written and validated state of your rules, including what had never been recorded.
You know where each rule comes from, which version applies and whether it has been validated.
- The structured body of rules, by business area, in a dated version.
- The list of exceptions, attached to the rules they modify.
- The map of the contradictions found, and the arbitration decisions made.
- The link between each rule and the passage or passages it comes from.
- The points where the rule existed only orally, now written down and attributed.
Organisations whose rules, procedures, requirements or reference knowledge matter enough to be made explicit, structured, validated and maintained — including when the rule depends on two people.
WHAT IT IS NOTIt is not a technical service or a software project — that falls under CERVOX Services, which is a separate activity. Here, the work focuses on your business knowledge, not your infrastructure.
USEFUL ON ITS OWN.
USEFUL LATER.
A validated body of rules has value immediately: it aligns answers, it makes onboarding possible without relearning everything orally from the busiest person on the team, and it survives the departure of a knowledge holder. It needs no software for that.
And the day you want to verify AI-generated texts against your documents, this corpus is exactly the source of truth that CERVOX Reasoning, the verification layer, uses. The work doesn’t have to be redone.